Privacy Policy — Summary: The Party and Event Rental Services 🎉
Welcome — we’re a small, family-run team who loves helping our neighbors with parties, birthday celebrations, weddings, church events, and even hospital fundraisers. Our Privacy Policy explains how we collect, use, and protect information when you browse or book our party and event rentals. We operate throughout Nashville, Franklin, and all surrounding areas, and we take your privacy as seriously as we take setting up the perfect bounce house. 🏰
Our Main Services
- Bounce houses 🏰
- Water slides 💧
- Tables and chairs 🪑
- Tents ⛺️
- Concession equipment (popcorn, snow cone machines) 🍿
These items often require reservation information, delivery details, and payment processing — all of which are covered below.
Information We Collect
We collect information needed to handle reservations and deliveries for parties, birthday gatherings, weddings, church events, and community occasions. This may include:
- Contact details: name, phone number, and email
- Event details: event date, delivery address, venue type (e.g., home, church, hospital parking area)
- Payment information: transaction records and invoices (we do not store full credit card details)
- Communications: messages sent to our team for bookings or service questions
- Website usage data: cookies and analytics to improve our site experience
How We Use Your Information
We use information to confirm reservations, schedule deliveries in Nashville, Franklin, and surrounding areas, coordinate set-up and pick-up, process payments, and respond to inquiries about parties and events. We also use aggregated, non-identifying data to improve our services and to plan seasonal inventory like water slides for summer community events.
Cookies & Tracking
Our website uses cookies and basic analytics to remember preferences and understand site traffic. These tools help us provide a smoother booking experience and ensure our inventory (bounce houses, tents, concession machines) appears accurately to customers.
Sharing & Third Parties
We share information only with trusted partners who help deliver and install equipment (logistics, payment processors). For example, delivery drivers need addresses to bring tents or tables to a wedding or church picnic. We never sell your personal information to marketing lists.
Data Security
We protect data with reasonable administrative and technical safeguards appropriate for a local rental company. We store records necessary for accounting and insurance for a limited time and restrict access to our team members who coordinate deliveries and customer care. 🔒
Children’s Privacy
We recognize that many of our rentals are for birthday parties and family events. We do not knowingly collect personal information from children under 13 without parental consent. If event details include minors' names for attendee lists, that information is limited to what’s necessary for the booking and delivery.
Policy Changes
From time to time our team updates this policy to reflect new services or legal requirements. Notices of material changes will be posted on our website so customers planning parties, weddings, or hospital events know how their information is handled.
Questions & Requests
Questions or requests about privacy matters are handled by our team through the contact options shown on our website and booking confirmations. We appreciate the trust you place in us to help make your next neighborhood party or community event a success. 🎈